Preserved Flowers Wholesale
01. How do I place a wholesale order?
There are 4 ways to place wholesale order
- Please directly click on the WhatsApp icon at the bottom of the webpage to contact our sales support. We will guide you throughout the entire process, including quotation, placing an order, and after-sales service.
- Click the button “add to enquiry” right side of each item, when you finished choosing, you will see a “view enquiry cart” button under the “add to enquiry”,click the “view enquiry cart”,fill in the quantity of each item, then “submit enquiry”
- Register on our website and contact our administrator to change your account to a wholesale account.You will see the wholesale prices of each item.Then add the items you are interested to your enquiry cart, view enquiry then submit the enquiry, our sales will contact you with a quotation including shipping cost.
- Directly contact us at [email protected] ,our sales will send you a catalog include price list, then you can choose from the catalogue,we will send you a quotation as soon as we saw your quantity and delivery address.
We also provide a download option on our website, you can download the catalog, but you need to ask us for a password so you can read the catalog.
02. What supports do you have for wholesale orders？
For wholesale customers, we can offer variety supports,For examples:
- We provide reasonable wholesale prices based on your order amount, you will have enough profit to win the market.
- We provide hd picture/video support
- Sample fee will be refund once you place bulk order.
- Customers with good reputation can provide payment support after application
- We will deliver on time, or to be honest and give you plenty of warning if we can’t. we will talk with you regularly to find out what needs you have now and how we can serve you better in the future
- Customized order is welcomed, we provide free samples for our good wholesale customers
- During the product quality guarantee period, if the quality problem is caused by non-human reasons, we will compensate the wholesale customers in the next order, including compensation for the corresponding payment or reissue replacement products
03. When do I receive my wholesale order?
Usually our quotation included estimated shipping delivery time for your reference.but due to the shipping method difference, we can’t guarantee the exactly delivery time, if you need delivery on a specified time, please place the order earlier or tell us your e expected delivery time.
Here is some delivery time based on different shipping methods for your reference
- By sea shipping 15-30 working days.
- By air shipping 3-7 working days.
- By express 3-7 woking days.
The shipping cost depends on the shipping time, quantity and weight.
We will quoted shipping cost in different methods for you to choose and compare.
When will I receive the invoice for my wholesale order?
When you have paid for the order, we will send the PI for you to check and make payments.
04. Returns, exchanges and complaints
Returns
First of all, we are very sorry that you have to return our product.Due to our preserved flowers/ everlasting roses are made by real flowers, so we don’t accept returns if without any quality issue.
If the returns accepted by us, we will refund within 7 working days once we received the products.
Exchanges
During the product quality guarantee period, if the quality problem is caused by non-human reasons, we will compensate the wholesale customers in the next order, including compensation for the corresponding payment or reissue replacement products
Complaints
We are deeply sorry that you have to complain to us. If our salesman’s handling method is not satisfactory to you, please contact us directly at our email [email protected] and mark the subject of the email as complaint. Our CEO will personally deal with it until you are satisfied.